Support
How can we help?
Atlas Aviator is built by a solo indie developer. You'll hear back from a real person.
Contact
The fastest way to reach us is email: gassanjaam@gmail.com. We aim to reply within 2 business days.
When you write in, it helps to include:
- Your device model (e.g. iPhone 15 Pro, iPad Air M3)
- Your iOS / iPadOS version
- The Atlas Aviator version (Settings ▸ Atlas Aviator, or shown on the title screen)
- A short description of what happened and, if possible, a screenshot or screen recording
Atlas Premium subscription
Atlas Premium is an auto-renewable subscription that removes ads for US$0.99 per month (local equivalent set by Apple).
- Manage or cancel: open the App Store on your device, tap your profile picture, choose Subscriptions, then Atlas Premium.
- Restore a purchase: open Atlas Aviator, tap Remove Ads, then Restore Purchase. Make sure you're signed into the same Apple Account you used to buy.
- Refunds: Apple processes refunds, not the developer. Visit reportaproblem.apple.com.
Common questions
I bought Premium but ads are still showing.
Force-quit the app and reopen it. If ads still appear, tap Remove Ads and then Restore Purchase to refresh the entitlement. If that doesn't work, email us with your purchase receipt.
The game won't launch / shows a black screen.
Atlas Aviator requires iOS 26.2 or later and a Metal 4–capable device. Restart the device, then reinstall the app. If the issue persists, send us your device model and iOS version.
My progress is gone.
Progress is stored locally on your device. Deleting the app or switching devices clears it. We don't currently sync progress to iCloud.
How do I report a bug or request a feature?
Just email gassanjaam@gmail.com. We read every message.